Privacy
Privacy Policy
Samsari AS is the data controller for the processing of personal data described in this privacy policy. In this privacy policy, we explain what kind of personal data we store and how we process it. This privacy policy applies to samsari.dev and Samsari.
Last updated September 3, 2026
Data controller
- Company:
- Samsari AS
- Organization number:
- 936 276 474
- Address:
- Hagbart Brinchmanns vei 20, 6510 Kristiansund N, Norway
- Phone:
- +47 407 00 457
- Email:
- oliver@samsari.no
Personal data we collect and process
We process the following categories of personal data:
- Account information
- The name and email address you register with. Passwords are handled and stored by our provider Clerk, not by us directly.
- Account and profile information
- Settings and preferences associated with your user account in Samsari.
- Business information and content
- Information you provide about your business, as well as text, images and other content you create or publish through the service.
- Customer activity
- Usage patterns in the service, such as which features you use, as well as technical information about your device and browser.
- Cookies
- See the separate section on "Cookies" below.
In most cases, personal data is collected directly from you, or generated as a result of you using our service.
How we use personal data
Providing the service / entering into an agreement
We use your personal data to fulfill our agreements with you, i.e. when you start using Samsari. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.
Managing our customer relationship
We use your personal data to manage our customer relationship with you, for example customer service, complaint handling and troubleshooting. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.
Analysis, business development and service improvement
We work continuously to develop and improve Samsari. Much of this work involves analyzing various forms of personal data, such as customer activity and account and profile information. The legal basis for processing personal data for this purpose is our legitimate interest.
Personalized user experience
We tailor the user experience and communication to your customer relationship. The legal basis for processing personal data for this purpose is our legitimate interest.
Sales and marketing
We may use personal data in connection with sales and marketing of our products and services, for example by sending you emails. The legal basis for processing personal data for this purpose is our legitimate interest. You can opt out of this by unsubscribing from our emails.
System monitoring, troubleshooting, etc.
We monitor our systems for errors and problems. Some of these processes involve storing and processing personal data. The legal basis for processing personal data for this purpose is our legitimate interest.
Security, fraud and crime prevention
We process personal data as part of our work to protect our users and ourselves against fraud, abuse and criminal acts. The legal basis for processing personal data for this purpose is our legitimate interest.
Complying with legal obligations
In some cases, we are required to process personal data due to other legal obligations, for example bookkeeping under the Norwegian Bookkeeping Act. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a legal obligation to which we are subject.
Who we share data with
We never sell personal data. We use selected providers who process data on our behalf, and who are bound by data processing agreements.
| Provider | Purpose | Storage location |
|---|---|---|
| Clerk | Login, user accounts and session management | USA / EU |
| Cloudflare | Hosting, operation and security of the service | EU / global |
When transferring personal data outside the EU/EEA, we ensure a lawful basis, typically the EU Standard Contractual Clauses (SCCs).
How long we store data
We store personal data for as long as you have an active account with us. If you delete your account, we remove the data within [FILL IN NUMBER] days, unless we are required to store it longer. Accounting records are kept for five years after the end of the accounting year, as required by the Norwegian Bookkeeping Act.
Cookies
We use cookies that are necessary for the service to function, including to keep you logged in and to remember whether you've chosen light or dark theme. These cannot be disabled without the service ceasing to work as intended.
You can delete cookies in your browser at any time. Please note that this will log you out.
Security
We use technical and organizational measures to protect your data. All traffic between your browser and the service is encrypted, passwords are never stored in plain text by us, and access to data is limited to those who need it to deliver the service.
Your rights
If you wish to exercise any of your rights, please contact us at oliver@samsari.no.
Right of access to your own data
You can request a copy of all the data we process about you. Contact us at the email address below to exercise your right of access.
Right to rectification of personal data
You have the right to ask us to correct or supplement data that is incorrect or misleading.
Right to erasure of personal data
You have the right to have your personal data deleted without undue delay. You can ask us to delete data about you at any time. Note that information we are required to retain due to other legal obligations, such as the Bookkeeping Act, will not be deleted.
Right to restriction of processing
In some situations, you can also ask us to restrict the processing of data about you. You do this by contacting us at the email address below.
Right to object to processing
If we process data about you based on a balancing of interests, you have the right to object to our processing of data about you.
Data portability
You have the right to receive your personal data in a structured, commonly used and machine-readable format. Contact us at the email address below to have your personal data provided to you.
You can file a complaint about our processing of personal data
We hope you'll let us know if you believe we're not complying with data protection rules. Please first get in touch through the channel you already have established with us. You can also file a complaint about our processing of personal data. You do this with the Norwegian Data Protection Authority (Datatilsynet).